federo transform service management
Federos Transforms Service Management with Event Analytics and Machine Learning
FRISCO, Texas--(BUSINESS WIRE)--Federos, the leading provider of next-generation, service management solutions for telecommunications service providers, managed service providers and enterprises, announced today the availability of an integrated module for its Assure1 solution that provides sophisticated event analytics and machine learning to help customers quickly and accurately pinpoint, analyze and resolve the root cause of service impacting events. Faster mean time to repair results in improved service quality and customer experience, and significant time and resource savings for operations teams. The event analytics module for Assure1 will be offered to customers as an add-on subscription solution. Today, when network and service problems happen, operations teams need to analyze millions of events and data transactions to understand where, when and why the problem occurred before they can fix it. Federos' Assure1 with Event Analytics eliminates and suppresses massive amounts of data noise that can distract operations and affect customer service.